Ben Wolf February 11, 2010
On the top of any page, go to
Users > Add New
Type in the email address of the person you want to add
Enter the desired Access Level

Click Add with Invite
If you'd like to add users now but want to invite them to the case at a later date, click Set up now, invite later. Your users will be in the Pending tab. When you're ready to invite them, check the box next to their names and send them the invites.
This functionality is available for Advanced users only. If you're unable to add a user, contact an Advanced user on your team or your Project Manager at Nextpoint.