Cloud Preservation Support

Discovery Cloud Support

Trial Cloud Support

Welcome to the Nextpoint Customer Support Site!

You have already distinguished yourself as a smart-cookie by choosing the market leader in cloud-based technology--and though our applications are always designed with an eye toward simplicity and usability--we have found that our (smart) customers still have the occasional question. This should always be your first resource for answers.

Get started by using the search box in the right column of any page. Just type in a query and view your results. If you are more inclined to browse, dive into any of our 3 applications above (Cloud Preservation, Discovery Cloud, Trial Cloud) and get a quick overview, the answers to FAQs, and detailed support information for each product in the Nextpoint platform.

Still need help? If you cannot find the information you're looking for, contact your Project Manager or email our team at support@nextpoint.com and we will get back to you in short order.

If you'd prefer to use the telephone, please call us at (888) 929-6398 x200 and leave a detailed message including your case name, email address, and phone number. For those in the area, you can call us at (773) 929-4000 x200. Someone from our support team will get back to you as soon as possible.

Our normal hours of operation are 9am - 5pm CT but feel free to reach out anytime.

Thanks for choosing Nextpoint.