Follow

Enabling Flash Player to View Videos in Nextpoint

Recent changes to web browsers have disabled Flash Player by default, which will stop you viewing video files in your browser. While Nextpoint works on a more permanent solution, here are some directions that will allow you to enable Flash Player. Follow the guide below for your specific browser, Nextpoint recommends using Google Chrome.

 

Google Chrome

  1. Enter chrome://settings/content/flash in your browser.
  2. Under the Allow heading, click "Add".
  3. Enter the URL of your database, it will look like this:
    https://<your-case>.nextpoint.com 
    (This URL can be found at the top of your browser when viewing any page in your Nextpoint database)
  4. Click "Add" and you're all set!

 

Microsoft Edge

  1. Click the "three dot menu" on the top right of the browser.
  2. Navigate to the bottom of the fly-out and click "Settings".
  3. Towards the bottom click "View advanced settings".
  4. To enable Flash, simply move the slider to the "On" position.

 

Firefox

  1. Follow this guide from Adobe: https://helpx.adobe.com/flash-player/kb/enabling-flash-player-firefox.html
  2. If you are unable to find the Plugin in Firefox, you'll need to download Flash Player for Firefox (https://get.adobe.com/flashplayer), then repeat the instructions in Part 1 to enable Flash Player.

 

Safari

  1. Follow this guide from Adobe: https://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html
  2. If you are unable to find the Plugin in Safari, you'll need to download Flash Player for Safari (https://get.adobe.com/flashplayer), then repeat the instructions in Part 1 to enable Flash Player.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments