How to Download a Shared Production

The following article outlines the necessary steps to download a production that has been shared via Nextpoint.

As the recipient, you should have received an email indicating that a file has been shared with you. This email will contain the title of the production, a secure access notification, an acceptance link, and when the share link will expire. 

After selecting the "Accept" button, you will be directed to a secure landing page that provides you with the necessary links to download the production. This page also includes links to any associated volumes and load files if applicable.

In addition to the secure landing page, you will receive a separate email containing a security code that grants you access to the shared production. This two-step authentication process ensures that only authorized individuals with the security code can download the shared files. You will be required to confirm your name, email address, and security code to activate the download links.

If you encounter any challenges accessing the files, we recommend that you verify the details with the sender. Alternatively, you are welcome to reach out to our support team (support@nextpoint.com) for troubleshooting assistance.