Updating Password (6/15/24 Update)


Background: On Saturday 6/17/24 an update was made to our website requiring all users to update their passwords. You should have received a Temporary Password on this date. If you did not update your password on this date, then you will need to follow the steps below to make the update.


1. Navigate to your login page and select "Forgot Password"1.PNG

2. Enter your Email Address and select "Send Password Reset Link"


3. The screen will display confirmation that the Reset Email has been sent. Select "Return to Sign-in":


4. Check your email. You should receive an email that looks something like this: 


5. Copy and Paste the Temporary Password into the Password box on the login page. Please be sure you are copying the temporary password without any leading or trailing spaces. It must be exact. Then select "Sign In"


6. Enter and Confirm your New Password and then select "Continue"


You should now be successfully logged into your account. If you have any questions or need any assistance, please reach out to support@nextpoint.com.

Please note, if you are a new user who was sent a database invitation prior to 6/15/24 and you are attempting to join now, then you will need to request a new invitation from the sender. 


Need to know how to login using a subdomain? Please see Selecting a Subdomain for Login






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