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Forgotten Password / Password Reset

To access Nextpoint, all users need to input their email or username and password. If you have forgotten your password, you can reset it at any time.

Simply hit the "Forgot Password?" link under the "Log In" button. 

 

Enter the email address associated with your Nextpoint instance in the following screen and an email we be sent with instructions to reset your secure password.

 

 

Once you receive the temporary password, return to the Nextpoint login page and enter your email address and temporary password, then click "Log In".

Note: It is suggested you manually enter the provided temporary password from the email instead of copying and pasting.  This will help to avoid unwanted characters from being added during copying and in-turn causing the temporary password to error when pasted.

 

 

Lastly, you will be prompted to create a new password.

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