How to Report an Image Anomaly

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Tagging Documents with Image Anomalies 

If you suspect a document may not have been imaged correctly by the software, you can utilize the Report Image icon at the far right of the image toolbar. 

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The pop-up window allows you to report which pages you suspect aren’t displaying correctly and explain what seems wrong with the image (e.g. There is no image, the image is truncated, etc.).  Note: These fields are required.

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Locating Documents with Image Anomaly Tags

To quickly find all documents that have reported image anomalies:

  1. From your grid view, click Open Filters at the top right
  2. Drop down the Work Product section of your Filter interface
  3. Check the Image Anomaly box
  4. Click Filter Documents to run your filter selection

When you would like to report these to the Nextpoint Data Strategy Team for assessment, please contact support@nextpoint.com referencing your database ID and any specifications as to the set of image anomalies which need to be addressed.

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Removing Image Anomaly Tags

To remove an Image Anomaly tag from a document, simply click Report Image icon (image of icon) and then click Delete Image Report.

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