Question
How do I archive a database once a case is closed?
Single Case Clients: Please complete the Account Cancellation Form to ensure your data is properly handled and billing is terminated.
Response
To archive or delete a Nextpoint database, complete the Data Archive Form .
When completing the form, you may choose one of the following options:
- Nextpoint continues to host the data (a fee may apply), but users no longer have access to the database.
- The database and all associated data are permanently deleted and cannot be recovered.
- Export database(s): All data in the database is exported by Nextpoint’s Engagement Team. Please note that an additional fee applies if Nextpoint performs this service.
For pricing and additional information, contact support@nextpoint.com .
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