How to Remove a Redaction or Highlight

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Outlined below are the steps for removing redactions and highlights from documents. This article covers both NextGen and Legacy database.

Which database type should I follow?

If you see NextGen database badge next to your database name, follow the NextGen database tab below. Otherwise, switch to the Legacy database tab.

NextGen DatabaseLegacy Database

Removing Annotations in NextGen Databases

For NextGen databases, annotations are managed directly from the Layers panel in the document review interface.

Accessing Your Annotations

Click the Layers icon in the upper-left corner of the document review area to expand the Layers panel.

The Layers panel displays all annotations, including:

  • Timestamp of when the annotation was created
  • User who created the annotation
  • Related issue (for highlights) or redaction reason
  • The text or area that was marked

Removing Individual Annotations

  1. In the Layers panel, locate the annotation you want to remove.
  2. Click the three-dot menu next to the annotation and then click Delete.

  3. An "Are you sure?" dialog appears prompting you to provide an explanation for removing the annotation.
  4. Enter an explanation (for example, "Applied in error" or "No longer applicable").
  5. Click Delete to confirm.

The annotation is removed instantly without page re-imaging.

Alternatively, you can select the redaction directly within the document view and then click the trash can icon in the top right:

Audit Trail

All annotation removals are recorded in the document’s Document History, which retains:

  • Who removed the annotation
  • When it was removed
  • The explanation provided

This creates a complete audit trail for all annotation changes.


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